Create

yaml

type: "io.kestra.plugin.zendesk.tickets.Create"

Opens new ticket at Zendesk.

Examples

Create Zendesk ticket using username and token.

yaml

id: zendesk_flow
namespace: company.team

tasks:
  - id: create_ticket
    type: io.kestra.plugin.zendesk.tickets.Create
    domain: mycompany.zendesk.com
    username: my_email@example.com
    token: zendesk_api_token
    subject: Workflow failed
    description: |
      "{{ execution.id }} has failed on {{ taskrun.startDate }}.
      See the link below for more details."
    priority: NORMAL
    ticketType: INCIDENT
    assigneeId: 1
    tags:
      - bug
      - workflow

Create Zendesk ticket using OAuth token.

yaml

id: "create"
type: "io.kestra.plugin.zendesk.tickets.Create"
id: zendesk_flow
namespace: company.team

tasks:
  - id: create_ticket
    type: io.kestra.plugin.zendesk.tickets.Create
    domain: mycompany.zendesk.com
    oauthToken: zendesk_oauth_token
    subject: Workflow failed
    description: |
      "{{ execution.id }} has failed on {{ taskrun.startDate }}.
      See the link below for more details."
    priority: NORMAL
    ticketType: INCIDENT
    assigneeId: 1
    tags:
      - bug
      - workflow